Introduction

Welcome to Grapty. These Terms And Conditions apply to your use of our ecommerce website and purchases made through our online store. By accessing the website or placing an order you agree to these terms.

Products And Availability

Grapty offers freshly prepared food items including stuffed grape leaves fetteh trays desserts layered specialties gift boxes and other products. Product appearance may vary because items are prepared by hand. Availability may change without notice and we may limit quantities when necessary.

Orders And Payments

Customers must provide accurate contact delivery and payment information when placing an order. An order is accepted once payment is confirmed and Grapty begins preparation. Prices may be updated and the price shown at checkout will apply to your order.

Delivery

Customers are responsible for providing a correct delivery address and being available to receive the order. Delivery times are estimates and may be affected by traffic weather demand or circumstances outside our control.

Cancellations And Refunds

Because our products are fresh and perishable cancellations may not be available after preparation begins. Refunds replacements and store credit are handled according to our Refund And Returns Policy.

Food Safety And Storage

Customers should follow any storage reheating or consumption guidance provided with the order. Grapty is not responsible for quality issues caused by improper storage after delivery.

Website Use

Website content images and product information are provided for shopping purposes. Unauthorized copying misuse or commercial use is not permitted.

Changes To These Terms

Grapty may update these Terms And Conditions when needed. Continued use of our website after changes means you accept the version.